Alpha Industries

The Alpha marketing team at <a href="mailto:marketing@alphaindustries.com">marketing@alphaindustries.com</a>

The Alpha marketing team at marketing@alphaindustries.com

Who do I reach out to for marketing/promotional opportunities?

General Knowledge

How can I tell if my Alpha Industries jacket is authentic?

Do your products have a satisfaction guarantee?

Can I wear a liner under my Alpha Industries jacket?

How is the MA-1 Heritage different from the MA-1 Slim Fit?

Do you sell or offer spare parts?

Where are Alpha Industries jackets made? Are they made in the USA?

How do I clean and maintain my Alpha Industries leather jacket?

Can I wash my Alpha Industries jacket or does it require dry cleaning?

Can I customize my jacket?

What are the bullet-shaped pieces in the sleeve pocket of Alpha jackets?

Which Alpha Industries jackets include the red "Remove Before Flight" ribbon?

What is the Alpha Industries red ribbon?

Is this Alpha Industries jacket warm enough for cold weather?

What’s the difference between Core Fit, Standard Fit, and Slim Fit in Alpha jackets?

Product

Why don’t you ship to my country?

How much will it cost to ship my order?

How can I track my order?

When will my order ship?

Do you offer expedited shipping?

Shipping

Do you price match?

Do you sell gift cards?

What forms of payment are accepted on AlphaIndustries.com?

Payment

Who is NoFraud?

Why is NoFraud reaching out to me?

Will NoFraud ask for my personal information?

What if I did not authorize the purchase?

NoFraud

I forgot to enter my discount code at checkout, what do I do?

Can I apply this discount/sale/promotion to a past order?

Why isn’t my discount code working?

Do you offer a discount for first responders or medical professionals?

Do you offer a U.S. military discount?

Do you offer a student discount?

Do you have any promotions going on?

Discounts

Why wasn’t I refunded the full amount?

Where is my refund?

How do I do an exchange?

How do I return my order?

Can I return a sale item?

What is your return policy?

Returns and Exchanges

I received a damaged item, what do I do?

My package was lost, what do I do?

Can I cancel my order?

Can I make changes to my order?

Why can't I checkout?

Order Issues

Who do I reach out to for wholesale opportunities?

Where can I buy Alpha Industries jackets in stores or online?

When will this item be restocked?

Can you mail me a catalog?

What are Operation RE:SUPPLY conditions?

What is the return policy for Operation RE:SUPPLY items?

How are Operation RE:SUPPLY vintage items authenticated?

What does "upcycled" mean in Alpha’s Operation RE:SUPPLY?

What does "deadstock" mean in Operation RE:SUPPLY?

What does "vintage" mean in Operation RE:SUPPLY?

What products are included in Operation RE:SUPPLY?

What is Alpha Industries’ Operation RE:SUPPLY program?

Operation RE:SUPPLY

Who do I reach out to for marketing/promotional opportunities?Updated a month ago